Washed pictures

[cristianodesa]

Hello Honor team,

I'm an Honor 200 Pro user and I noticed that after the latest software update,
the Photo quality taken from the rear camera (not portrait mode) is just bad if you zoom in the photo you taken. All the details are just washed out for no reason at all and then file size is just too small.

IMO, the JPG quality of photos is horrible (compression). But in portrait mode this doesn't happen.
I'm very disappointed. Pro mode has an even more compressed image.
Image size on normal mode has about to 4 MB. Pro mode 3 MB. But Portrait mode 8 MB.
When comparing some pictures taken in the same place, some distant texts are only legible on Portrait mode. And almost impossible even on Pro with correct settings. Pixels quality is terrible. Everything is washed out.
Very disappointing...

I hope honor will fix this asap with a Better software update

Thank you

 

[Krx - Admin]

Hello,

I understand your frustration with the photo quality after the latest software update on your Honor 20 Pro. It can indeed be disappointing when the images do not meet your expectations, especially when compared to previous performance.

It seems like the compression algorithms used in the normal mode and pro mode are causing a loss of detail and quality in the images, resulting in washed-out details and smaller file sizes. It is good to know that the portrait mode does not exhibit the same issues, which indicates that the problem might be related to the processing of images in certain modes.

I would recommend reaching out to Honor's customer support or technical team to provide feedback on this issue. They may be able to investigate further and potentially address this in a future software update. Additionally, you could try adjusting the camera settings or experiment with different modes to see if you can improve the image quality in the meantime.

Thank you for sharing your experience, and I hope that Honor can resolve this matter for you promptly.